Serving North Carolina 24/7 (919) 662-7848 or (910) 803-1070
Call us at (919) 662-7848 or contact us online to request a repair. You'll set up a time that works for you with our welcoming Scheduling Rep.
Your qualified, experienced tech or dispatcher will call you with an estimated arrival time, so you know precisely when they will be arriving.
Your technician will carefully inspect your heat pump, locate the problem, describe the solution, and we will provide a cost estimate. This is before any work starts.
Generally, your technician can get the part your heat pump needs. Their trucks are well stocked but, in the case we cannot source a part the same day, HTS will ensure your system continues to run.
To end, we'll ask you for your feedback on how everything went so we can be sure you were 100% satisfied. If you're not please let us know, and we'll ensure things are right!
Be sure your thermostat is set to COOL in the summer and HEAT during the winter. If not on the right selection it won't turn on, no matter what.
Locate the return vent (usually that metal grate that sucks in your home's air.) Open it and you will see an air filter. If that filter is filthy, change it. Dirt on the filter can create many problems, including causing your AC to freeze up and shut down.
Your circuit breaker may have tripped. Locate your electrical panel and check the breaker. Is it tripped? Turn it to the OFF position, then ON. If your breaker trips again call us immediately! You will need professional help from there.
632 Old Roberts Rd, Benson, NC 27504 27504